Terms of Service

Last Updated: January 1, 2024

These Terms of Service ("Terms") govern your relationship with Gulf Coast Seamless Gutters ("Company," "we," "our," or "us") when you use our services or website. By engaging our services or using our website, you agree to be bound by these Terms.

1. Services Provided

Gulf Coast Seamless Gutters provides professional gutter installation, repair, maintenance, and related services throughout Florida, including:

• Seamless gutter installation
• Gutter guard installation
• Gutter repair and maintenance
• Downspout installation and extensions
• Storm damage restoration
• Free estimates and consultations

2. Service Agreement and Estimates

Estimates

We provide free estimates for our services. Estimates are valid for 30 days from the date provided unless otherwise specified. Final pricing may vary based on site conditions discovered during the work.

Service Agreements

All work is performed under a written service agreement that includes:

• Detailed scope of work
• Materials specifications
• Timeline for completion
• Total cost and payment terms
• Warranty information

3. Payment Terms

Payment Methods

We accept various payment methods including cash, check, and major credit cards. Payment terms will be specified in your service agreement.

Payment Schedule

Payment schedules vary by project size:

• Small projects (under $2,000): Full payment upon completion
• Medium projects ($2,000-$5,000): 50% deposit, balance upon completion
• Large projects (over $5,000): Payment schedule outlined in service agreement

Late Payments

Late payments may be subject to a service charge of 1.5% per month on the outstanding balance.

4. Warranties and Guarantees

Workmanship Warranty

We provide a warranty on our workmanship for a period specified in your service agreement, typically:

• New gutter installations: 5 years on workmanship
• Repairs: 1 year on repaired components
• Gutter guard installations: 2 years on workmanship

Material Warranties

Materials are covered by manufacturer warranties. We will assist with warranty claims but are not responsible for manufacturer defects.

Warranty Limitations

Warranties do not cover:

• Damage from severe weather events
• Normal wear and tear
• Damage from improper maintenance
• Damage from third parties
• Changes requested by the customer after completion

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about the property
• Ensuring clear access to work areas
• Removing valuable or fragile items from work areas
• Providing electrical power and water access if needed
• Notifying us of any underground utilities or hazards
• Maintaining gutters according to our recommendations

6. Scheduling and Delays

We make every effort to complete work as scheduled. However, completion may be delayed due to:

• Weather conditions
• Material availability
• Unforeseen site conditions
• Customer-requested changes
• Permit delays

We are not liable for damages resulting from reasonable delays beyond our control.

7. Cancellation Policy

Customer Cancellation

Customers may cancel services:

• Before work begins: No cancellation fee if cancelled within 3 business days
• After work has begun: Customer responsible for work completed and materials ordered
• Emergency services: No cancellation allowed once technician is dispatched

Company Cancellation

We reserve the right to cancel services if:

• Site conditions are unsafe
• Customer fails to meet payment obligations
• Customer is abusive or threatening to our staff
• Required permits cannot be obtained

8. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for:

• Consequential or indirect damages
• Lost profits or business interruption
• Damage to landscaping (unless caused by our negligence)
• Pre-existing conditions not disclosed by customer
• Acts of nature or severe weather events

9. Insurance and Licensing

Gulf Coast Seamless Gutters maintains:

• General liability insurance
• Workers' compensation insurance
• Appropriate state and local licenses
• Bonding as required by law

10. Dispute Resolution

Informal Resolution

We encourage customers to contact us directly to resolve any concerns.

Mediation

If direct communication fails to resolve disputes, both parties agree to attempt mediation before pursuing legal action.

Governing Law

These Terms are governed by the laws of the State of Florida. Any legal proceedings must be brought in the appropriate courts of Florida.

11. Safety and Compliance

We adhere to all applicable safety standards and regulations, including:

• OSHA safety requirements
• Local building codes
• Environmental regulations
• Waste disposal requirements

12. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or material shortages.

Effective Date: These Terms of Service are effective as of January 1, 2024.

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.